The importance of 2 factor authentication for Facebook - keyboard with Hacked written on a key in red

Today I want to share a quick blog on the importance of using the 2-factor authentication feature available on Facebook.

Huge hugs are going out to my lovely client Shelley this morning at Frasers Wool Shop. I have just heard that on Friday Shelley had her personal Facebook account hacked.

Because of this Facebook has now closed her personal account.  What that means for her business is that she can no longer access her business page which has 680 followers or her business group which has 404 members and there appears to be nothing she can do about it, according to Facebook 🙁

She is now in the process of creating new accounts, a new business page and a new group – so much work!

They also used the cards linked to this page and so Shelley has had to cancel her debit cards and get new ones – nightmare!

PLEASE make sure you have two-factor authentication turned on for your personal a/c and that your passwords are strong and secure.

“Two-factor authentication is a security feature that helps protect your Facebook account in addition to your password. If you set up two-factor authentication, you’ll be asked to enter a special login code or confirm your login attempt each time someone tries accessing Facebook from a browser or mobile device that we don’t recognise. You can also get alerts when someone tries logging in from a browser or mobile device that we don’t recognise.”

To turn on or manage two-factor authentication:

  • Go to your Security and login settings.
  • Scroll down to Use two-factor authentication and click Edit.
  • Choose the security method that you want to add and follow the on-screen instructions.

When you set up two-factor authentication on Facebook, you’ll be asked to choose one of three security methods:
– Tapping your security key on a compatible device.
– Login codes from a third-party authentication app.
– Text message (SMS) codes from your mobile phone.

Once you’ve turned on two-factor authentication, you can get ten recovery login codes to use when you’re unable to use your phone. 


Your Facebook Business Page or Group

If you have a business page and/or group it is also good practice to add someone else that you trust to be an admin on that page or group so that at least if you can’t access the page or group, someone you trust can do it for you. Make sure they have full admin access so they can fully run your page/group if needed.  You don’t need them to be part of your business, it just gives you an additional level of security just in case you can’t access the page/group yourself.

If you need help get in touch by clicking the button below. 

It is such a lot of work to try and rebuild your social media accounts and putting in place 2-factor authentication is one way of helping to prevent hacking on your Facebook account.